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Superceed

Superceed provides Emotion AI and real-time guidance platforms for businesses to enhance customer experience and operational efficiency.

www.superceed.com/home/index.html
Industry
B2B > Marketing
Company Type
Product-Led Startup/Scaleup
Technology
Emotion AI
Real-time analytics
Customer experience management
Quality assurance automation
Natural language processing

About Superceed

Superceed offers an Emotion AI platform designed to improve customer loyalty and operational metrics for businesses. Their solutions automate quality assurance, provide real-time emotional and situational guidance for customer-facing staff, and analyze customer interactions across multiple channels. The platform aims to increase customer retention, reduce operational costs, and boost revenue generation for industries like Telcos, CX Centers, BFSI, and eCommerce.

Key People

Jeffrey CP Tan

Jeffrey CP Tan - Chief Visionary Officer

Founded

2008

Company Age

18 years

Location

KUALA LUMPUR, Kuala Lumpur

Malaysia

Company Size

11-50 employees

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